Shipping policy

Shipping & Delivery Policy

Thank you for choosing HerbaBreeze! We are thrilled to support you on your nicotine-free journey. Please review our shipping policy below to know what to expect when you place an order with us.

1. Order Processing

All orders are processed within [1-3] business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

2. Shipping Times & Fulfillment

To ensure the highest quality and efficacy of our products, we currently ship all orders directly from our central fulfillment warehouse. This process ensures that every customer receives the freshest batch of our herbal diffusers.

  • Estimated Delivery Time: Please allow 5 to 13 business days for your package to arrive after it has been dispatched.

We know you can't wait to start your nicotine-free journey, and we deeply appreciate your patience while your fresh batch is on its way to you!

3. Shipping Rates

  • Standard Shipping: [Free / Insert your shipping cost here, e.g., $4.99] (Poznámka pro tebe: Zde doplň, zda je doprava zdarma, nebo kolik stojí).

4. How Do I Check the Status of My Order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow up to 48 hours for the tracking information to become available in the carrier's system.

5. International Shipping

Currently, we offer shipping to [list countries or regions, e.g., the United States, UK, Europe]. Delivery times may vary slightly depending on your local customs processing. (Poznámka: Uprav nebo smaž podle toho, kam reálně odesíláš).

6. Delays and Lost Packages

While we do our best to ensure timely delivery, occasional delays with shipping carriers can happen, especially during peak seasons. If you haven’t received your order within the estimated 13 business days, please contact us at herbabreezee@gmail.com with your name and order number, and we will investigate the issue for you immediately.